F A Q

How do I place an order?
  • Place online order by clicking on the “ ADD TO CART” button.
  • Fill out the online form in Contact page.
  • Call us on 09 5558600 place your order.
    You will receive a confirmation of your order within 24 hours
What is your order procedure?

1. Place your order
2. Process payment and confirm shipping address
(a) Send your artwork via www.wetransfer.com
(b) Receive artwork proof from us and confirm.
(c) Confirm payment and process printing
3. Dispatch or pick up

Do you offer any discounts for bulk orders?

We can offer discount for bulk orders, please contact us for quotation.

What file types are recommended for artwork uploads?

Be sure to convert all fonts to outlines or curves before sending the file. Please set the size of the proof in proportion to the exact size of the custom banner’s order. There’s need to include bleeds in your final artwork. All text should be at least 15mm from the edge of the chosen product . Acceptable formats include:

  • EPS (Encapsulated Post Script)
  • AI (Adobe Illustrator)
  • PDF (Adobe Reader PDF)
  • JPEG (High Resolution JPEG)
  • TIFF (High Resolution TIFF)

Depending on the resolution and pixels, PSD, JPEG, TIFF files gets blurry when enlarged. Thumbnail JPGs or GIFs cannot be used for large prints. If submitting these files please follow these guidelines.

  • 100% scale (full size output) at 150 dpi
  • 50% scale at 200 dpi or higher
  • 25% scale at 300 dpi or higher
  • 10% scale at 600-1200 dpi

Vector: Line art is scale able to any size, it never loses resolution and the image stays clean and crisp. Vector files can be submitted in any size, in proportion to your product size

What's your turnaround time?

Small digital printing: It does depend on the quantity, however it can be as quick as one business day.

Large format printing and signage: please contact us for more details on the time frame.